Privacy Policy

This Privacy Policy describes how frozengains.com (the "Site" or "we") collects, uses, and discloses your Personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more informaion about what Personal Information we collect and why.

Device Information

- EXAMPLES OF PERSONAL INFORMATION COLLECTED: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

- PURPOSE OF COLLECTION: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

- SOURCE OF COLLECTION: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

- DISCLOSURE OF A BUSINESS PURPOSE: shared with our processor Authorize.net.

Order Information

- EXAMPLES OF PERSONAL INFORMATION COLLECTED: name, billing address, payment information (including credit card numbers, email address, and phone number).

- PURPOSE OF COLLECTION: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

- SOURCE OF COLLECTION: collected from you.

- DISCLOSURE FOR A BUSINESS PURPOSE: shared with our processor Authorize.net.

Customer Support Information

- PURPOSE OF COLLECTION: to provide customer support.

- SOURCE OF COLLECTION: collected from you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you , as described above. For example:

- We use GoDaddy to power our online store. You can read more about how GoDaddy uses your personal information GoDaddy Privacy Policy

- WE may share your Personal Information to comply with applicable laws and regulations, to respond to a subpeona, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We use your personal information to provide services to you, which includes: offering products for sale, processing payments, fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through our Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to male a complaint, please contact us by email at frozengainsicecream@gmail.com.

Ames, Iowa

Last updated: December 2024
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.